Friday, August 14, 2009

4 ways to expand your confidence

I believe that jitters are a manifestation of passion, and I personally use that energy I generate to keep moving forward. A human spirit may or may not be born with some confidence. However, it is still a trait that you must nurture by taking daily steps to keep moving forward.

You must confront your own fears, whatever they may be.

Personal fortitude and self-esteem are characteristics you must choose to sharpen. Rather than allowing the fear of the unknown to lessen your personal power, draw on your strengths and trust your instincts. You will then start to propel your life to amazing heights.
  1. Acknowledge self-doubt each and every time it appears. What if's" shake your self-belief. Rather than being in the comfortable pattern of beating yourself up for feeling doubtful, acknowledge it and let it pass. The intention is not to rid yourself of negative feelings and thoughts, rather the intention is to empower yourself to take action when you feel inadequate in any way.
  2. Break out of your comfort zone and do something completely new. Decision making and follow-through expand your self-confidence. By doing something new on a regular basis, you lessen your fears and learn that you are able to manage and recover from any consequence or situation.
  3. Educate yourself with real-world experiences. Familiarity builds confidence and limits feelings of self-doubt. Spend time with and talk to people who are successful in your areas of interest. Ask them to share with you their experiences and stories of what they had to overcome and what roadblocks got in their way. This face to face connection is important. Knowledge is power. Know that there will always be people who disagree with your ideas. Know that people who are themselves struggling and feeling insecure will want to cut you down with their sword of words. Stay true to your heart as you are the only one who knows what really matters to you. Connect with those that share your passion.
  4. When you get stuck, develop a question of the day. You can overcome barriers in your life by gathering the right information. When you become stuck, know that someone else has been in the exact same position as you before. Form your obstacle into a question and ask those you trust what is needed for you to overcome this situation. Even when a person may not know the answer, they may have some insight that leads to an answer. Keep asking the same question over and over again even after you get one answer. There is usually more than one way to create a workable solution and this will add to your life knowledge base for the future.
Get out of your own way. Be comfortable with who you are and know that you are a very capable and confident person and do not need to live your life in fear. When you respect yourself, you will be amazed at the opportunities the world presents to you.

Dore E. Frances, M.A.
Advocate, Therapeutic Consultant, Visionary

Thursday, July 23, 2009

When you are not emotionally involved, your client is not getting your best effort


I have recently been interviewing advocates, educational consultants and therapeutic consultants that are relatively new to the industry. This is for an article I am publishing. For the most part, they say they have been advised not to get emotionally involved in their cases of assisting children.

Excuse me ... I think that is bull shit. When you are not emotionally involved, your client and family is not getting your best effort. I know my tongue has gotten me into trouble before, and I have no doubt this statement will do the same. I have heard that for the most part, the IECA association feels I have an astonishing lack of professionalism. Yes, not once have they asked to meet me.

I have been assisting children and families for nearly twenty three years. I have gotten a lot of advice over the years from advocates, counselors, mental health care professionals, judges, lawyers, and others in this industry. Everyone has their own opinion about what it takes to be successful in this business. I am not interested in standing out and I do not believe in competition. I am doing what I want to do in the way I want to do it.

I have a history of assisting the most difficult clients. My entire integrity rests on my credibility and independent way of doing things. The great thing about assisting kids is that there are always surprises.

When you go in for heart surgery, you want a surgeon who has done it a few times before. Same for when a family is choosing a therapeutic consultant. Since my trip to Peru this month, I am refocusing my practice a bit. Things are changing rapidly with kids, families and in this world. Looking forward to sharing more on this journey with all of you.


Independent school advising and referral services - Special needs and at-risk therapeutic placement

Specializing in Academic, Addiction, Adoptions and At-Risk Therapeutic Issues ~ Serving clientele worldwide

Dore E. Frances,M.A.
Advocate, Therapeutic Consultant, Visionary

Thursday, May 28, 2009

Rumors can really hurt businesses .... and people


We’re all guilty of it every now and then: repeating a rumor we heard without verifying its authenticity. Often its a frivolous remark about someone’s new hair cut or chatting about someone’s ill health.

However, when it’s about businesses and people in a down economy, rumors become downright dangerous. Rumors can really hurt businesses and people ....And when it ’s about business and the people who run them or work there, in a down economy, rumors become downright dangerous....And a business can die because of a rumor.....And people can be hurt. When rumors start about a certain business closing the clients get nervous.

Our clients are families and their children. And I want to remind everyone about the harmful effect on businesses and people and our clients when an untrue rumor is spread ...

In the past few weeks, I have heard about many other businesses — and I am sure you have too — that were supposed to be closing, however, in reality, are doing fine. When checking with people in tracing back to who said what, I found that the Executive Directors and even Founders of companies have failed to properly fact check and unknowingly helped spread a rumor. Rumors are hurtful and they are about people. A business can die because of a rumor. When rumors start about a certain business closing, the clients get nervous. It can go so far as to become a self-fulfilling prophecy and lead to so much lost business, the once-healthy business has to close. Is that the intention of the rumor spreading? know that most professionals in this industry are torn when they hear a rumor about a business closing or even what a person may or may not be doing.

How many actually follow up to then find out it’s not true? I am not going to write a story about this latest rumor that came to my attention. That would be tough because by then naming the business who was spreading the rumor, I am bringing them unwelcome attention. Plus, I have enough stories to write while dealing in the world of things that are true. Running down everything that’s not true in this industry would be difficult. And at the end of the day, no private business owner is expected to share the intimate details of their financial shape with the public. While publicly-traded companies and governmental units are required to share financial statements with the press, that’s not the case with private owners. Sometimes it’s just not our business. I do my best to cover the industry news in a manner that is filled with integrity and professionalism.

That is whether or not a program or service in this industry is brand new and just opening their doors or closing or is experiencing an expansion or celebrating a milestone.

I promise to shy away from reporting (and therefore repeating) rumors. I would like to remind everyone about the harmful effect on businesses and people when an untrue rumor is spread.

The latest two rumors that need to be squelched about me follows ................

I have been contacted about two rumors regarding me .... one contact came from a program Admission Director ... I was in the process of setting up a visit to their program and before we made all the final arrangements, they want to know if what they heard at IECA in San Francisco was true - I am assisting WWASP (World Wide Association of Specialty Programs) in placing kids in their program and being paid by WWASP.

Maybe the person or persons at IECA who started this rumor about me have a perfect reputation, however, I would be willing to bet that is not true. Fortunately I do have enough ethical standards on which I stand that this person asked me about what they heard and did not participate in spreading this rumor any further.

Also, just today as this article was being written, another Admission Director who was at IECA was told that I had illegally infiltrated the IECA membership bulletin board and was spreading rumors myself.

First of all, I did not even know IECA had a bulletin board as I am not a member. Second, I have much more important things to do with my computer skills than spend time getting into a site in which I have no interest.

And more important than all of that is my integrity and professionalism in working with kids and families.

I will be attending IECA conferences in the future. However, being that they refused my money last time, I will be attending as a guest at the hotel just so I can meet those that have questions about me face to face.

I am an independent therapeutic consultant and I plan on staying an independent therapeutic consultant.

And you can say you read it here first. I am not always right about every single thought or idea I put in this blog, but I know I’m right about this.

Rumors are amazing things in an industry like ours. During all the time I have been involved in this industry I’ve never understood where they come from, how they get started, how they spread, or why people assume a rumor is the gospel truth, no matter how ridiculous it is. Rumor mongering, frankly, is one of the things that keeps small people small. If there isn’t some sort of juicy gossip going around all on its own – with some grain of truth in it – people will make stuff up and start spreading it!

I’ve seen it happen over and over again through the years.
An idle rumor that really doesn’t hurt anyone, one way or the other, is one thing, but an idle rumor that hurts a business or a person who runs a business is another matter completely. Rumor mongering will probably continue unabated, no matter how much any of us rail against it. I can only hope that people will go to the source and ask, before repeating something they absolutely do not know if it is true or not.

For those of you with kids or those working with kids which is most everyone in this industry -
Let’s say you have a child that just heard a REALLY juicy rumor about someone they know. It may not be true, but it’s too good to keep to themselves. Their first instinct is to hop online and IM it to all their friends. - Who is role modeling for them, teaching them, how hurtful this can truly be?

When people are feeling bad about themselves, they sometimes think they’ll feel better if there were someone worse off than they are.

If everybody else is gossiping or spreading rumors, you might feel you have to do the same thing in order to fit in. When you know a secret that nobody knows, or are the first person in your group to hear a rumor, it can make you the center of attention.

Certain people always want to be in control and at the top of the ladder.

Let’s say you have a piece of wood, a nail, and a hammer. Pretend the wood is a person, and the nail is a nasty rumor about that person. If you hammer in the nail, you’re obviously hurting him or her. If you then pull out the nail…well, there’s still a hole in the wood, and the damage has been done. There are many reasons why that nail of a rumor can be so harmful.

Horizon Family Solutions
Dore E. Frances, M.A.
Therapeutic Consultant
(866) 833-6911
(541) 312-4422

Monday, May 25, 2009

What is cyberbullying, exactly?

Helping Families



"TroubledTeenHelp.com" announces .....


May 26, 2009 - 8pm - 8:45pm PST - on Global Talk Radio

Special Guest:

Aaron McGinley
Clinical Services Manager
Talisman Programs

To listen live click here ....>

What is cyberbullying, exactly? How cyberbullying works. Why do kids cyberbully each other? Preventing cyberbullying.



May 27, 2009 - 9am - 9:45am PST - on Global Talk Radio

Special Guest:

Sanford Shapiro, M.Ed
Founder
Bend Learning Center

To listen live click here ....>

So much of the challenge for parents of kids who struggle in school is understanding exactly why they struggle, where the specific breakdowns in learning occur, and what specific learning strengths does their child have that can be built upon.




May 29, 2009 - 9am - 9:45am PST - on Global Talk Radio

Special Guest:

Dr. Lisa M. Sinsheimer, M.D. (Psychiatrist)
Parent Liaison/Admissions/Clinical Consultant
The John Dewey Academy

Alternative approaches to helping troubled adolescents. In 2002, Lisa and her husband sent their eldest child to a wilderness program and then to a therapeutic boarding school. He's now a highly successful college graduate. As a result, in 2005, Lisa completely changed the direction of her professional life.

To listen live click here ....>

"Coast to Coast Troubled Teen Help" Global Talk Radio Show has been created with the intention to assist parents with adolescents, teens and young adults.

When parents are facing a critical moment with their child, it can be confusing on whom to turn to for answers.


Even professionals working with families sometimes do not all the resources available.

Your host Dore Frances, M.A., Therapeutic Consultant will bring different guests to you in which to address such challenges as: addiction concerns, adoption issues, blended families, divorce, family breakdowns, loss of a child's self-esteem, raising teens in the 21st Century, teen sexual activity, treatment options available, and much, much more.

Dore will introduce you to some specialized programs and schools that can really help and assist you in understanding the benefit of working with a Therapeutic Consultant to make the best choice for your child.

Coast to Coast Troubled Teen Help is just starting and a regular day and time has not yet been established for the weekly 45 minute show. We will keep you updated as we get more settled into our new venue.

Here is how you listen to the show: Go to Global Talk Radio to listen live. If you miss any episode, you can go to the website and listen to the podcast at anytime.


Dore E. Frances, M.A.
Therapeutic Consultant
Horizon Family Solutions, LLC
(541) 312-4422
Therapeutic Consultant Helping Parents with Troubled Teens and Struggling Teens

Are you a family that needs assistance with an at-risk adolescent? A therapeutic consultant can help determine when additional testing may be needed to receive specific and best matched program or school accommodations. A therapeutic consultant has extensive knowledge of addiction treatment centers, aftercare programs, Christian based schools, as well as clinical based programs and their available support services.

Please go to the Contact Us Page and email the basic information of your situation along with your contact information and we will get back to you as soon as possible as to what we can do to help.

Saturday, May 23, 2009

Coast to Coast Troubled Teen Help Radio Talk Show



Coming Soon!

Dore Frances, M.A., Therapeutic Consultant has over 17 years experience assisting families with “at risk” teens.

She has visited over 400 addiction treatment centers, residential programs, wilderness schools and young adult programs in the U.S. and internationally.

This is a talk show to help you to work through all those challenges in your life that you are facing in raising a pre-teen or teen. Using the life's lessons she learned that include being adopted, working through the tragic loss of her mother at age 9, surviving cancer as a mother at age 36, struggling with her local school system when her daughter was “being labeled”, Dore reaches out to help everyone learn how to get help with faced with difficult challenges in raising children.

She is a Therapeutic Consultant specializing in child advocacy, educational consulting and parent coaching.

Dore is also an inspirational speaker at parent conferences and has a book due out next year – “One Size Does Not Fit All” – about the residential treatment and wilderness program industry.

Join Dore for a wide range of hot topics – parenting skills, solutions to helping troubled teens, the teen help industry, what to do when you truly have a teen or young adult in crisis, and options available for treatment and what our teens are addicted to today. Dore has a unique outlook on what our kids are going through and what can be done to help them thrive!

And if that doesn't work...how to survive it as parents when it's happening right now and YOU are in the thick of it!

Lively -- informative -- fun -- captivating!

Coast to Coast Troubled Teen Help Talk Show

www.troubledteenhelp.com

www.horizonfamilysolutions.com

Friday, April 17, 2009

Look at what is new!



40 + FLEXIBLE TUITION, LOW TUITION, SLIDING SCALE TUITION AND FREE RESIDENTIAL PROGRAMS FOR ADOLESCENTS AND YOUNG ADULTS

Directory of Educational Consultants


Resume Center


Education is not the piling on of learning, information, data, facts, skills, or abilities - that's training or instruction - but is rather making visible what is hidden as a seed --Thomas Moore

Horizon Family Solutions, LLC
1145 NW Knoxville Blvd.
Bend, Oregon 97701

Phone #: (541) 312-4422
Fax #: (541) 312-4420



Thursday, March 19, 2009

Our Store ~ Providing Options for Parents and Professionals



WHAT TO LOOK FOR IN OUR STORE

What we want to bring to parents and professionals is based only on accurate and up to date information!

There are a lot of different kinds of parent directories all across the Internet. A lot of them include information that is selected by unknown persons using unknown criteria. This may or may not be meaningful information. Quite a few directories actually include so many programs and schools that are found when you search across the Internet that there is no way of knowing the specifics on how they came to be in that particular directory. There are member directories which include only programs that are members of a particular organization. There are directories in which people pay to advertise. There are directories that use the same people year after year to give the same information over and over again with no varying degrees of non-biased information by reaching out to other forms of research.

The list goes on and on. Whatever directory you choose, you always need to do your research and ask questions about who obtained the information, when it was last updated, what facts were verified, where does the information come form each year, why are the same people used each year to give the same repeat information, how is the information collected and documented, and so forth. That being said, we are going to be offering several different types of e-book directories that are currently in printing.

You are going to be able to order them all here using PayPal. Keep checking back as they will be released throughout the coming year.

Published by Horizon Family Solutions, LLC. Last Updated February 22, 2009.
FREE, LOW TUITION, SLIDING SCALE, AND NO TUITION PROGRAMS FOR ADOLESCENTS AND YOUNG ADULTS
These programs went through an initial screening process in order to be accepted on this non-advertising list.

The list is updated throughout the year. This list is for parents who are not using the services of an Educational Consultant. $26.00.

Click here to order.

Saturday, March 7, 2009

Choosing the Right Payment Option for Residential Treatment


Billing Plans

Once scholarships and financial aid have been awarded, families look at how to pay the tuition balance.

For families interested in spreading tuition over a few months, some schools offer billing plans, which typically require payment in ten months or less. Billing plans do not charge interest; however there is usually a fee, which is important to consider in the total cost of financing. Some schools require tuition insurance, which can add one to two percent to the balance owed when using a billing option.

Credit Cards

Credit cards may be an option, although they are generally a poor way to finance a significant expense like tuition, because interest rates tend to be higher than on other loan options. Interest rates on credit cards are usually variable. Low initial rates or "teaser" rates are frequently offered, but usually for limited time periods.

Many schools do not accept credit card payments, so a cash advance may be required to make the payment.

Often there are different rates and fees applied to cash advances, so always read the fine print. If payments are delinquent, there are often late fees or higher "penalty" interest rates which can add up quickly. It is important to understand them before putting a large balance on a credit card. The important terms and conditions for any credit card can be found in a chart, typically on the back of the offer or statement called a "Shumer box." Always look for this chart and review it carefully. Finally, the repayment schedule or minimum payment due for credit cards is usually about three percent of the outstanding balance. If only the minimum amount is paid, the balance will be paid down very slowly and interest expenses will be very high, even if the quoted rate is low.

Home equity lines

One option for many families is a home equity line of credit. The major advantage is the potential tax deductibility of the interest paid. This is a good option for some families; however, it is not the answer for everyone. In some cases, home equity may be targeted for college expenses or retirement savings. There may not be enough home equity available to borrow against. The process for obtaining a home equity loan is significantly more complex than other types of loans; however, once it is in place the home equity line can be drawn upon easily. Home equity lines typically have variable rates, and there may be fees charged if the line is not used.

Installment loans

Installment loans can be a more attractive than credit cards.

General-purpose installment loans, often called "personal loans" or "signature loans," can be obtained at any bank and typically carry interest rates around 12 percent for the best credit quality borrowers.

Average interest rates for these loans can be checked at www.bankrate.com. Lower interest rates can be found for a special type of installment loan called a single purpose loan, similar to an automobile loan.

Some companies specialize in single purpose educational loans that offer single digit interest rates.

Low interest educational loans

There are two types of private educational loans (sometimes called alternative loans). One format is designed like a mortgage, with variable interest rates, origination fees, and relatively long terms up to twenty years.

These loans are designed primarily for financing college tuition's. The long terms mean that monthly payments are low, enabling students to pay them back slowly once they are out of school. Due to the long terms and the origination charge (an upfront fee that is typically five to six percent of the amount borrowed), the total interest expense for these variable rate loans can be as much as 50 percent higher than a fixed rate installment loan.

The second type of education loan is designed like an automobile loan, with fixed rates, no fees, and relatively short terms.

These loans for parents are designed exclusively for financing private K-12 education and can be used at any accredited school. The repayment schedule is set up so that the loan is paid down completely in a fixed period of time, usually 12 to 60 months. There are typically no fees or prepayment penalties, so paying these loans off early can reduce the total interest expense making them ideal for families juggling cash flow.

Tuition balances for subsequent years can be easily rolled into the existing loan so there is only one monthly payment. For more information on these fixed rate loans for private K-12 education visit www.yourtuitionsolution.com.

Tuition Loans

Tuition loans are becoming more popular as tuition costs rise. There are a number of loan options to choose from including home equity lines, credit cards, installment loans and specialized education loans

Parents need to check to see if the school offers a cash discount for tuition payment in full. Loan programs typically qualify for these discounts, which may offset a significant portion of the interest on a loan making it an attractive option.


While there are many loan options available, it pays to do some homework. Home equity lines or specialized fixed rate education loans are usually your best options for financing Boarding Schools, Military Schools, Preparatory Schools, Christian Schools, Special Education Schools tuition's.

Dore E. Frances, M.A.
Educational Consultant

Friday, February 6, 2009

Why do we tear each other down instead of building each other up?



I launched a new website just 10 days ago - www.Troubledteenhelp.com.

The goal and intention is to provide the best choices of addiction treatment centers, boarding schools, clinical programs, eating disorder centers, emotional growth schools, residential programs and wilderness programs, with the greatest results possible for each family and child.

Today, I received a call from a program who has been marketing IECA Educational Consultants, and he called me, concerned and a bit confused.

He stated that he has been told by IECA Educational Consultants that they will not do business with him if he does business with me. Why do we tear each other down instead of building each other up? Why would people who do not even know me, or have taken the time to get to know me, want to tear me and my heartfelt business down? The date February 10, 2001 a significant date in my life, and in my daughter's life. It is the day she entered residential treatment. Many people do not know that. My passion in this industry stems from my own life's journey and personal experiences starting in my childhood. This is not the avenue to write my story, however, those that have chosen to get to know me know where my passion comes from. By doing this, the world starts to change. Not many people own up to their biases and prejudices, but they sure are willing to show them when they talk about other people behind their back.

Growing up in California during the 1960s and '70s, I was raised to believe that being lazy is not an option.

Today, I still strive to learn something new every day and to be open-minded. We may have gotten past segregation, but there are still many walls that divide us as a community in this industry. These things being said about me and the threats by IECA educational consultants to not work with programs who work with me is extremely sad. I thought, maybe mistakenly, that we worked in this industry to assist families and their children. How can that happen when there is hostility flying around? Please call me. I will talk with you.

And I will listen.

Tuesday, January 13, 2009

Website Up and Running - YEAH!



Horizon Family Solutions has a new website!

It's been a full straight work week of nothing else in the making and has taken a great deal of time from Carl and Laurie Berg of The Graphics Ranch.

For my content management Carl recommends Drupal.

The road to this new site has been long and rocky at times over this last week. But we did it!

www.horizonfamilysolutions.com

The "other" website had been around in one incarnation or another since about 2001. In the early days, it was just a couple of pages . As the business grew, the site grew. As the industry changed, the site changed.

By far, the biggest challenge was rewriting all the data. Because I like to provide parents and professionals a great deal of information, I am always doing research.

My goal was to launch the new site before NATSAP at the end of this month. With Carl and Laurie's help we kicked off the new site with a whole brand new look. There are still some outstanding items I need to insert, like my pictures, but it will all happen in time. My journey with Drupal is just starting. Now that I've got a shiny new website I am going to take good care of it so that it will last me for many years to come!

I hope that you're as happy with it as we are!

Dore E. Frances, M.A.


Tuesday, January 6, 2009

Website Down - And Out - Day One


My formal apologies to everyone. My website of eight years went down today .... and not just down .... away and out. Yes, I could feel discontented, crappy and powerless. I could also feel disheartened and angry.

But unfortunately, none of those feelings will restore my website and eight years of articles, new stories, press releases, etc.

And while it is absolutely reasonable to be angry about this happening, I think I will enjoy a cup of Chamomile tea instead. Recently someone argued with me that none of the little things we do make a very big difference.

That we are all just tiny drops in a very big bucket. However, a little drop in the bucket makes an effect and each drop moves, so what we are doing, is filling the bucket, however slowly. Tomorrow is another day!

I hope to have the new website up and running soon ..... in the meantime keep checking here for information about Horizon Family Solutions.

Helping Parents Reach Out to Their Troubled Adolescents, Teens and Young Adults


Dore E. Frances, M.A.
Educational Planner
(541) 312-4422 / 866-833-6911

Monday, December 22, 2008

The Top 10 Things About This Industry That I View Differently Than I Did Eight Years Ago








    1. Beware of the Hype
    I used to be in awe of people who got a lot of publicity. My first smack in the face came when a PR company called me for a business launch of my upcoming book and had written a quote for me.

    They wanted me to approve the quote. I refused as it ethically did not match my intention of the book.

    So that's how the game works eh? Since then, I have had a love-hate relationship with PR. I realize it is important to stay "top of mind," however at the same time, it is so artificial and contrived most of the time that I am starting to hate being a part of it. The lesson I see here is that when you see someone (even me) sitting on a panel at a conference, when you see them get an article published in a magazine or newspaper, when you see them cited as an industry leader, that doesn't really mean you need to listen to everything they say or that they have all the answers about what they are talking about.

    Always do your own research and always ask tough questions.

2. Do Stuff
I used to plan and talk, plan and talk, plan and talk. I'm not criticizing planning or talking... they can be beneficial, however now I prefer to do something instead of talking. Just start doing. Doing stuff gives you a better "feel" than all the planning in the world. That is why my clients like me. I do more than talk.

Plus, once you get labeled as a doer, everybody wants you to work for them because they have all been burned by planners and talkers. Of course, doing takes a lot more commitment and time. It's also much harder. And you may not make as much money because you are being in service to others rather than just talking about being in service. In this industry I see prices going up and service going down.

Always do your research.


3. Failure Doesn't Really Matter
It is embarrassing and humbling to fail. We all wish we could string together a bunch of wins. Eight years ago I was concerned about looking stupid compared to other educational consultants who had been doing this longer or are members of IECA. (I choose not to be a member for reasons of integrity).

I was concerned about dealing with the criticism that can come with failure, and while I won't say I like it and embrace it, I will say that it doesn't bother me nearly as much as it used to when I was younger. One reason for that is many "failures" are only temporary setbacks, and when you don't let them demoralize you and scare you, they can be turned into wins. The second reason is that I truly believe that failure is almost always a great learning experience. Recently I was hired by another educational consultant to consult with them about this business and this industry. Their time is valuable and they did not want to waste neither their time or financial resources by making costly mistakes. I was able to assist them in being more efficient with their own learning curve so they could avoid the mistakes I have already made.

4. Find Your People
Search is the key process you need to master in this industry. I used to think that I needed to be more persuasive to every client I spoke with. I have even heard some Admissions Directors referred to as car salesmen / saleswomen for the way they are currently speaking with parents during the downturn in the economy. I thought the key to making money, hiring good people, or selling my services was to learn how to convince skeptical people to trust me. No. Spend your time sharing your ideas with families about who you are, what you provide and how you may assist them with their child, instead of working so hard to convince them to listen to you. Listen to them. Spend time finding employees who believe in what you are doing instead of convincing potential hires that they should want to come work for you. Spend time searching for clients who need and want what you have to offer, either as an educational consultant or by offering other professional services. Most of us are aware of those telemarketers out there working on commission, convincing parents that the situation is so bad with their child they could die any moment. Don't do this.

Find the people who are like you in the ways that are most important. Work on connecting and meeting with the people who matter. Provide ethical services.

5. Help Others Reach Their Goals
Eight years ago I would have said you should monopolize talent, force people to do what you wanted, not what they wanted, lock people in, and in general do whatever it takes to keep everything tilted in your favor.

That is what I was taught when climbing the corporate ladder in Silicon Valley. Now I believe that everyone has dreams and when you can assist them reach those dreams, most of them will go to the ends of the earth to help you out down the road. (At least that is what I am believing in and counting on now). When skilled employees are ready to move on, don't be angry or bitter, be happy for them. When clients have outgrown you and need a different type of service provider, help them find what they need, who they need, don't be angry at them or withhold information about who else can assist.

Yes, that is what I have been experiencing in the last six months in this industry and it is very disturbing.

I have seen it with educational consultants and with residential and wilderness program providers. These are lives we are touching, children and family lives, not things. Don't be one of those people who only takes and takes in a client or professional relationship. Be a giver, even when other people call you a sucker.

(And yes, I have been called that a lot, just recently this last week ... and no hard feelings I assure you!)

In the long run, you will be better off. I just truly believe that.

6. It is Always Easy to See What You Want to See
It took me almost eight years to find a comfort zone for my business.

Dozens of people told me why my attitude about the way in which I choose to offer my services wouldn't work (lousy industry economics, not doing it their way, tough competition by those more experienced, primarily).

I didn't listen. At least not to everyone. The problem is that when you are doing new things, in a new way, it makes people uncomfortable and those same people who are uncomfortable are almost always critical and work very hard at bringing you down. So how do you know who to listen to and who to ignore? I don't have a good answer to that, however, I know that every day I ask myself to be open to new views on anything that may affect how I assist families or other professionals in this industry. For instance, I am convinced that after interviewing dozens of programs and dozens of other educational consultants .... well, that one is going to have to wait for the book. I am still collecting confidentiality statements, as most do not want to be identified and some of the information I have been given still has to be verified as legitimate. Is it easy to see that the purpose of a residential treatment center is to effect long-term internal and external changes in a very troubled child? So you want to be an educational consultant? Why? What is your intention?

The answers I received were shocking! (At least to me). Always do your research.


7.Luck Matters
Eight years ago I would have said success was mostly effort and skill , however, in the past eight years I have met countless bright hard working people in this industry who didn't get the right break. I have also met a few no talent people who got lucky. In general, I think a small percentage of highly successful people are just lucky and not talented. Most are both talented and lucky, and a few were just so super talented they didn't need luck. Call it a bell curve. Hard work and talent will put you in a good position, however, to get to the upper echelons of success, I think most of us need some good luck and timing. (I am counting on that!)

8. Competition, Fear and Revenge is a Waste of Energy and Time.

Business can lead to situations that make you angry and make you want to go crush a competitor, or whoever. When you believe that you are truly using your ability for a positive and pure purpose, there is never competition. Competition empowers fear, and right now it is running rampant in the industry. What the industry is creating with competition and fear is not pleasant and it will not shift until educational consultants as well as programs and schools stop competing with fear. Just my opinion. But take a look.

While competition and spite may be a good motivator, fear and revenge is typically a lousy use of resources.

Blow it off. Take the high road. If you get ripped off, don't spend all your time working to get back at the person, just suck it up and move on. When your focus on competition and revenge distracts you from the real focus of your business and your intention, then your nemesis has just won a second time by making you less successful. I will never compromise a family or their child by being in competition with another educational consultant or fearing that I may not be able to stay in business if I do not get clients or seek revenge on those that are still actively testing me with calls and emails to see what I am up to in my business. Just ask.

9. Relationships, relationships, relationships
The single biggest thing that I have learned is that relationships matter. People like to work with people they trust. Eight years ago when I started Horizon Family Solutions, I thought I would be a successful business person some day because I would hole up in my house and read all kinds of books and then have some breakthrough insight that would shake up the world on its own. Now I think if I am ever highly successful, it will be because a bunch of people helped me get there. I have no regrets. I spend a great deal of time networking and getting to know the resources available for parents. I am making some business changes to keep my company alive. Almost all of my business comes from relationships. I spend time talking to friends about the stuff I am doing and my network of relationships sends me business. It hopefully will save me from having to shut down my own hopes and dreams of continuing with this work. If I end up being able to stay in this house, it will be because of other people. It will be because of the relationships we have. The people who know me know that I will do whatever it takes to assist a family and their child. However, I still need a place to work to make that happen, so, although I would like to take on 3 and 4 pro-bono cases a month, I have to stay to one. Thanks for understanding!

10. Analytical vs. Touchy Feely
When I worked in the corporate world I used to be very "Fast Company" in my approach to business.

I believed it was all about the soft stuff.

The key to success was making employees happy and having some crazy Google-like workspace.

There is still some truth to that, however, now I lean heavily on the economics of an industry for success. It is soooo much easier to be successful in a business with good economics, even when you make some mistakes, than in an industry with lousy economics but a hip fun workplace. I have fun every day ... and I work hard at helping my clients relax and smile even when they are facing a crisis.


Dore E. Frances, M.A.
Educational Consultant
Founder, Horizon Family Solutions, LLC




Thursday, December 18, 2008

Have a Question? Get an Answer!



Ask a Question

Do you need the answer or solution to a one-time question or problem, such as:

  • What kind of aftercare is available once a child completes residential treatment?
  • I have chosen a program for my child off the Internet. Who can tell me more about them and where can I get information to make sure I am making a safe choice?
  • I need a psychologist who can do some testing on my child. Who can I call?
  • My child's school has called me for a conference and I am not sure what I need to do to prepare.

Email me your question - add "Advice Needed" in the subject line - dore@dorefrances.com

You may choose from several options - Check our PayPal drop down list

A simple answer to a basic question, maybe something about ADHD, or perhaps a more specific answer is needed, or a very detailed answer that may need research and references or even a 15 minute call to answer some questions on the phone.

Make your payment via PayPal and you will receive your answer in a short period of time or I will contact you regarding setting up a phone time.

Oftentimes this can be within the hour.

All answers will be complete and thorough.

  • "I have been teaching middle school for thirty years and I get asked so many questions by parents all the time that I just do not have the time to research. Also, things change so much I just cannot keep up. I started referring parents to Dore and they have said it has been a great time saver for them in finding out some basic information and getting help on where to go for things like psychological testing. This is a well needed and very inexpensive service!" ~ Jon Aslan, Arizona

  • "I was feeling very apprehensive about the residential therapy program I choose for my daughter. I needed to know that I had made a safe choice. I asked Dore to help me specifically research this school to make sure they had no complaints against them. Just getting her genuine feedback gave me peace of mind. I have a feeling I will be using her again." ~ Rob Beare, California

  • I needed to locate an advocate and attorney in my state that would be able to assist me with my son and his IEP. I had been on the Internet and found all kinds of sites but did not know whom I could trust. I gave Dore the specific information and she emailed me a thorough list with names, addresses, contact numbers and their websites. I felt much better knowing these were people who would be able to assist me with my son's specific needs. I have already referred this low cost service to another parent. " ~ Robbi R., Washington

  • Okay, I admit it. I was freaking out. As a single parent I had a situation going on at home, it was evening time, and I just needed some quick advice. Having a 15 minute call with Dore (she actually gave me 25), was just the shot in the arm I needed to get through the little mini crisis. I think my child and I could have ended up in a big fight had I not had this time out time with Dore. She helped me get calm, centered and really see what was happening. It is great to know she is there if I ever need her again." ~ David B., Bend, Oregon

  • Dore E. Frances, M.A.
    Founder, Horizon Family Solutions, LLC

    Sunday, December 14, 2008

    Special Needs Boarding Schools

    There are many different kinds of boarding schools in the United States.

    Some are highly academic and serve only exceptional, gifted and highly motivated students. Others are geared to working with the average to above average student. And a few select schools work with children and adolescents with special needs which cannot be met (most times) by traditional or regular programs in the public school system. These special needs schools can address a wide variety of disorders from Aspergers Syndrome to dyslexia to emotional problems to non-verbal learning disorders.

    Some are college preparatory; others have a more transitional mission and are preparing their students for a return to the mainstream. Families oftentimes find it a daunting task to identify the right boarding school for the "special" child. Websites, brochures, CD's, don't give enough detailed information for a parent to make an informed decision. Current psychological and academic testing may be inconclusive so parents don't understand the problems or how to best treat them.

    Some families seek the counsel of an educational consultant to help them sort through the various options.

    Whether a family uses a consultant or searches on their own, it is vital to find the school that is the "right fit"; one that can address the child's unique learning style. Close to 20% of the school age population are diagnosed with some kind of a a learning difference. Most of these diagnosed children have a problem using language and are said to have a language based learning disorder. Others have a non-verbal learning disability and struggle with some of the following: organizational difficulties, poor social skills, visual-spacial weaknesses, conceptual reasoning deficits.

    Many children have attentional issues and executive functioning deficits. Some LD students just need small classes, academic support and minor classroom accommodations; others whose LD issues are severe and more debilitating, need direct and intense skills-based language remediation. There is a significant difference between academic support and remediation. Boarding schools that offer support usually have a few LD trained teachers. Their role is to help the LD student keep up with what's happening in the classroom.

    On the other hand, remedial instruction is a structural approach to helping the child learn strategies to compensate for their weaknesses. Curriculum's at these schools use a multisensory approach and experiential teaching strategies. All teachers at these schools are trained in using these techniques. It is very important for parents to understand the difference and to know what a boarding school can and can't do before placing their LD child.

    New approaches, new ideas, and new ways are needed to improve what is in the best interest of your child and your family

    Wednesday, December 3, 2008

    Keeping up with Teen Fads


    Teenagers are infamous for being on the cutting edge of current fads and trends.

    The reason why teens are on the lookout for something new and different is almost a given: they are working on their identity. Your teen wants to identify with something that makes him/her feel good about him/her self. When it sticks for a little while, it’s a fad. When it sticks around a longer time, it becomes a trend. Many fads are harmless.

    Everyone who owns an IPod and will text friends on their cell phones.

    These fads will either fade with new technology or become a trend and stay around awhile. We’ll have to wait and see. Some teen fads are dangerous.

    Huffing is one dangerous fad that comes to mind.

    While keeping up with teen fads can sometimes be exhausting for parents – especially for parents of preteens who are just getting started – it is a worthwhile endeavor.

    Online transparency with regards to one’s personal life has become more and more pervasive over the past few years. With the evolution of the Internet and its capabilities has come the ability to find out almost anything about someone online. There are some specific venues that can be particularly dangerous for teens because of the information some sites allow and encourage them to post about themselves. Parents need to be educated on these sites and on what they offer their users. As a parent, you don’t necessarily have to restrict your teen from using them, but you need to definitely know what they’re used for and who uses them.

    Some of the most popular sites teenagers are using today. The youth shall inherit the world, and they are getting a head start on it right now. The teenagers of today are no longer the unengaged kids they used to be – they have instead evolved into a strong-minded militia of high-tech creatures, a real force to be reckoned with. The ball is their court today.

    At Horizon Family Solutions we honor the obligation and opportunity to every family we see to be aware of the current trends. This includes keeping informed about the current drugs of abuse, recent studies about abusive teen dating, options for treatment and continuing our education so that our experience for you remains extensive. The areas we specialize in are:
    We do not partner with any companies, programs or schools for the benefits of our clients. In this way all options are explored with an unbiased approach.

    For more information about the services offered by Horizon Family Solutions, please call 866-833-6911 or visit www.Horizonfamilysolutions.com.

    Friday, November 28, 2008

    Serving Those 18 and Over With Mental Illness

    Although most educational consultants specialize in those under the age of 18, I also assist those that are over 18 and in need of specialized mental health care services. I am dedicated to helping men and women with special mental health needs. I assist adults and young adults with psychiatric illness, substance abuse problems, or dual diagnosis with an opportunity for recovery through work and community participation in private pay residential treatment settings.

    I regard a healthy lifestyle to be a major component of an individuals treatment plan. My intention when assisting a family who has an adult in their family with mental illness is to help them find the best home and feeling of family environment where these individuals can develop enthusiasm for life and community within the safety of the best surrounding for their unique needs. Most individuals can live in a wellness type program where they can learn to take control of their lives and make choices that promote health, prevent disease, and effect positive treatment outcomes. I have researched programs that teach participants skills for healthy living, diet, nutrition, and daily exercise as a basic part of treatment and rehabilitation.
    These are private pay residential services for persons 18 and older with bipolar and psychotic disorders. The places I have researched are all over the United States.

    Some are actual farm communities where individuals with mental illness and emotional distress learn new ways to improve functioning, gain independence and attain fulfillment in life through a comprehensive program that addresses mind, body and spirit. Counseling, a balanced work program and the development of vocational, educational and social skills are primary program components. Some are long-term community residential rehabilitation programs designed to meet the special needs of adults with severe and persistent mental illnesses such as schizophrenia, bi-polar disorder and other major mental illnesses.

    These are more set up as assisted living residences. Some are located in the heart of cosmopolitan areas, near cities that are packed with world-class architecture and alive with culture, offering residents an environment rich in arts, education and leisure opportunities.

    All are
    licensed Therapeutic Community Residence programs that provide a growth enhancing program for those who suffer from mental and emotional illnesses, such as schizophrenia and bipolar disorder.

    Community commitment is strong at all of the programs I recommend.

    Most have
    support staff that includes a recreational counselor, an art therapist, a nutritionist, a staff psychologist and a number of adjunct physicians and therapists. Many of the people I have assisted have felt failed by previous treatment efforts, including psychiatric hospitalizations, medications, and drug & alcohol rehabilitation programs. When a family works with me I understand that they have been through a lot. So have all their family members. Multiple efforts to support the person have left everyone exhausted.
    The individual may be described by others as being challenging, difficult, or treatment resistant. I assist a family in recognizing that early detection and aggressive treatment are often the key to years of productive living for their loved one.


    "Words can not convey the gratitude that we feel today for Dore Frances. We want to thank her for finding a safe and loving place for our adult daughter to recover and grow into possibilities that we had desperately prayed for. There is a national need for her services and we are pleased to have found her in the nick of time." ~ John & Pat A. , Ohio

    When you are in need of assistant in obtaining a mental health residential program for an adult in your family, one that offers a safe environment that fosters support in the least restrictive environment, please give me a call. All inquiries are completely confidential.

    Dore E. Frances, M.A.
    Founder, Horizon Family Solutions

    (541) 312-4422

    Sunday, November 23, 2008

    Technical jargon can get in the way of understanding your child's rights

    The law says that your school system is obligated to provide a student with disabilities with a FAPE – a free appropriate public education. Do you know what that MEANS? Technical jargon can get in the way of understanding your child's rights.

    In order to comply with the federal mandate (Public Law 102-119, known as the Individuals with Disabilities Education Act, Part B (34 CFR Parts 300 and 301 and Appendix C) that all disabled children receive a free appropriate public education, a school district must provide special education and related services at no cost to the child or her/his parents. There are thousands of resource links available on the Internet and I wanted to give you a few that have been recommended by other parents.

    What is the Individualized Education Program (IEP)?

    An Individualized Education Program (IEP) describes the educational program that has been designed to meet that child's unique needs.

    Each child who receives special education and related services must have an IEP. Each IEP must be designed for one student and must be a truly individualized document. The IEP creates an opportunity for teachers, parents, school administrators, related services personnel, and students (when age appropriate) to work together to improve educational results for children with disabilities. The IEP is the cornerstone of a quality education for each child with a disability.

    NCLD (National Center for Learning Disabilities) has created a Parent Guide to the Individuals with Disabilities Education Act (IDEA) so you can become an informed and effective partner with school personnel in supporting your child's special learning and behavioral needs.

    Note: The IDEA Parent Guide was created to provide a basic understanding of the key requirements of the federal law under IDEA. The information presented here is not legal advice and should not be used as a legal resource.

    Both IDEA and No Child Left Behind (NCLB) include provisions that can be used to improve the academic achievement of students with learning disabilities. NCLD also has a guide explaining how you can become an effective advocate within your state, or at the national level. To learn how to lend your voice to advocacy efforts, take a look at NCLD's LD Advocate's Guide. The Anne Ford Scholarship is a $10,000 award given to a high school senior with an identified learning disability (LD) who is pursuing an undergraduate degree. The ideal candidate is a high school senior who has faced the challenges of having a learning disability; is committed to completing a college degree and setting career goals; has demonstrated perseverance; embraces new opportunities; has a well-rounded perspective shaped by experiences in school, in the community, and with family and friends; understands how LD affects his/her life and recognizes the importance of self-advocacy; believes in contributing to society in a way that increases the opportunities for individuals with learning disabilities; and will feel comfortable serving as a role model for others who struggle with LD. Information and Application 2008-2009 Anne Ford Scholarship DisabilityInfo.gov is an online connection to a broad range of disability-related information and resources.

    The Web site contains links to resources of interest to people with disabilities, educators, administrators, service providers and family members.

    The site is easy to navigate, and is organized by subject areas including
    education, employment, housing, transportation, health, income support, technology, community life and civil rights.

    DisabilityInfo.gov is managed by the U.S. Department of Labor and is a collaborative effort among 16 federal agencies including the U.S. departments of Agriculture, Defense, Education, Health & Human Services, Housing & Urban Development, Justice, Interior, Labor, Transportation and Treasury; as well as the Office of Personnel Management, the Social Security Administration, the U.S. Equal Employment Opportunity Commission, the Access Board and the National Council on Disability. The site also contains information from universities, research institutes and non-profit organizations.
    Parents, educators, advocates, and attorneys go to Wrightslaw for accurate, reliable information about special education law, education law, and advocacy for children with disabilities.

    We know that not everyone can afford a Child Advocate or Educational Consultant. Therefore we hope to give you some information that may be beneficial for you as you advocate for your child.

    Dore E. Frances, M.A.
    Founder, Horizon Family Solutions
    Child Advocate
    Educational Consultant

    Sunday, November 16, 2008

    Holiday Wishes for The Troops




    This holiday season, you can send soldiers and wounded troops greeting cards - even when you don't know their names.


    Through December 10th, the public can send their greeting cards, with adequate postage and a return address to:

    Holiday Mail for Heroes
    Post Office Box 5456
    Capitol Heights, MD.
    20791-5456

    Please do not send care packages, inserts, money, or add glitter to your card.

    "The eyes of the soldiers really light up when they see greeting cards sent from the American public," said Lt. Col. David Oclander. He was in Iraq around the time of last year's program and remembers seeing soldiers, even those in the most remote areas, carrying their cards around.

    Please support our troops.

    Dore E. Frances.M.A., A.C.C.


    Saturday, November 15, 2008

    IECA Board Refused Me to Attend Conference


    IECA - Independent Educational Consultants Association NOT International Erosion Control Association. Both are IECA.

    Either way, the word Independent says a lot.

    "not influenced or controlled by others in matters of opinion, conduct, etc.; thinking or acting for oneself: an independent thinker"

    "not subject to another's authority or jurisdiction; autonomous; free: an independent businessman."

    "
    not influenced by the thought or action of others: independent research"

    Just to name a few ...................

    Yes ..... it was 2005. I do not not know what the membership Bylaws say, or if there are even any membership Bylaws. Was the refusal to attend the IECA conference based on bias or discrimination? I believe it was based on fear.

    True, IECA has the right to accept their own members. And I was not asking to be a member. I had already made the determination several years earlier that membership in IECA did not meet my own business, ethical, personal or professional needs. I was wanting to attend one of their conferences with some associates, who also were not members.

    It would have given me the opportunity to gain some knowledge at the break out sessions and to network with others in the industry that I so passionately adore and give my life to. The reason I was refused entrance into the conference was because, as the letter from the Board of Directors states, I do not meet their professional ethics and they have some concerns. No further explanation. No details. And even though I responded with a professionally written letter to the Board of Directors, about my concerns, I received no response, ever.

    (You can view the entire original documentation in my book - One Size Does Not Fit All). Obviously this is true in more ways that I have ever imagined when I started the book.

    Every time there is an IECA conference I get asked by many associates, other Educational Consultants, and those who work for many of the programs I recommend, if I will be at the conference.

    The "story" is boring to me now, although when I tell it I always get the same response - "Are you kidding? Are you serious? Is this for real? I have never heard of such a thing!".

    Several people have even offered to pay my way to the next conference as they just want me to show up anyway.

    I have no interest and I would not waste my time. No offense to those choosing to attend. If anything, this action by IECA confirmed to me more than ever why it is I choose not to be a member and why it would not have been a good fit for me, or for them. I am not asking for any sympathy. Quit that! Really!!

    I have been told by many that I am the only person in the history of IECA that has been refused entry into a conference. Maybe ask Mark Sklarow about that just to be sure. That is pretty cool. Making history, as we have seen recently in our current Presidential Election, is a great thing most times.

    "CHANGE"

    "WE CAN"

    I understand that every organization has goals and I assume intentions as to what they hope to accomplish.

    And every organization such as IECA has a Board of Directors that can determine how aggressively they want to exercise their power. Obviously. And I understand that IECA can choose to limit their membership to those they want and refuse those they do not want. I am absolutely okay with that. I was not bidding to be a member. I simply wanted to attend a conference with some friends in the industry. Yes, they did return my conference fee with a letter from the Board of Directors, via Federal Express. I did lose out when I had to cancel my flight however, although I reused the tickets later with a $100 penalty. Whatever it was that brought them to this decision, I am okay with that. Really.

    Being that they did not respond to my request for further conversations about their concerns, I can only assume they reacted based on fear of some sort. It happens. Actually, I am not sure any organization can actually refuse to let anyone attend, or rather be in the same hotel as the conference and network with others who are there. The refusal was more about attending their conference and being allowed to join in the break out sessions they offer. And maybe breakfast or lunch or something. However, it is so very expensive to attend these conferences, why would I waste my time after being "told" not to attend? I get to see almost everyone at NATSAP and other conferences and I see a lot of these people when I am touring programs and schools. I also live in a beautiful place - Bend, Oregon, and many people love to come here and always call and we get together. Interestingly, some want to keep our meetings confidential.

    Now, that being said, I am well acquainted with a lot of great people who are members of IECA and with those who spend thousands of dollars attending their conferences as Vendors when their is a conference, so they can promote their program and school. And IECA has been around for more than 30 years. I have gathered many stories over the last 3 years about experiences and I know that for the most part, their heart is in the right place. No organization can monitor everyone 100% of the time. Even with Ethics Guidelines and Principles of Good Practice. It is just impossible.

    I also have referred many parents to IECA members when what they needed was out of my expertise or a parent wanted someone in their local area for a face to face relationship. Many different Educational Consultants have many different areas of speciality. I have even been contacted by IECA members who have a particularly tough situation with a student and knew I would have references on who to refer them to for additional assistance.

    Membership aside, most people in this industry want to do what is in the best interest of a child and their family.

    So, I have moved on and I hope this will assist those in the future who still need and want to hear "the story".

    I am proud to say that I am an honored member of the American Bar Association, Council of Parent Attorneys and Advocates, and the National Association of Therapeutic Schools and Programs.

    And, being that San Francisco is my hometown I may actually be around for the IECA Spring Conference. I am meeting with a friend who works for the San Francisco Chronicle around the same time to discuss my book, and maybe a story or two about the industry. Perhaps I will see you there!

    Dore E. Frances, M.A., A.C.C.
    Founder, Horizon Family Solutions, LLC